Crisis Response Staff

Plains Area Mental Health, Inc. is a Community Mental Health Center with 12 locations in Northwest Iowa.  Our mission is to provide affordable quality mental health services to the people of the communities we serve, respecting each individual’s dignity, worth, and potential for growth. Ensuring an environment of confidentiality and dedication – we put our people first.

Benefits

• Health, dental, and vision insurance
• PTO – 160 Hours first year with annual increases
• Double time on holidays worked
• 401k retirement plan – 5% company match
• Life insurance
• Short-term and long-term disability
• Approved sites for NHSC loan repayment

Position Summary

Crisis Response Staff are responsible for crisis stabilization residential services (Turning Point), mobile response (Mobile Crisis Assessment Team), community-based crisis stabilization services and the crisis line emergency services. These services are provided on a 24-hour basis seven days per week. They provide short term crisis stabilization residential services in a home-like atmosphere to individuals who are 18 years of age or older, meet mental health crisis criteria and are not in need of inpatient mental health services. Mobile Crisis Assessment Treatment team (MCAT) provide mental health crisis services when called to individuals in the community. Crisis Stabilization Community-Based Services will provide short term crisis stabilization in the community where they live, to individuals who are youth aged 18 and under or adults aged 18 or older, meeting mental health crisis criteria and are not in need of inpatient mental health services. Crisis Line Emergency Services will provide phone-based assessment, monitor, provide interventions and/or phone-based stabilization for mental and emotional health emergencies to individuals in need of the agency crisis line.

Requirements

Minimum of one of the following is required:

• Mental Health Professional as defined in Iowa Code section 228.1
• Bachelor’s degree with 30 semester hours or equivalent in a Human Services field (including, but not limited to, Psychology, Social Work, Nursing, Education) and a minimum of one year experience in behavioral or mental health services.
• Law Enforcement Officer with a minimum of two years experience in the law enforcement field.
• Emergency Medical Technician with a minimum of two years experience in the EMT field.
• Peer Support Specialist, Family Support Peer Specialist or Registered Nurse with a minimum of one year experience in behavioral or mental health services.
• Bachelor’s degree in a non-human services-related field, associate degree, or high school diploma (or equivalency) with a minimum of two years experience in behavioral or mental health services, and 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of department-approved training)
• Computer Skills
• Valid Driver’s License and Insurance

Preferred Qualifications

Bilingual a plus, but not required

E.O.E

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